We are currently recruiting for an administrator to be part of a team of administrators working on the Early Years and Family commissioned project in Lincolnshire.
Do you have the passion and commitment to make a difference to a family’s life?
You would be joining an experienced and dedicated team of Business Project Administrators in the County supporting services to children, young people and their families across Lincolnshire children’s centres and local communities.
This is an exciting opportunity to work with a team to support the management of the project, entry and data collection and reporting as well as supporting with administrative tasks for the Early Years and Family Service. This role will contribute to the smooth running of the service and of the wider Business Development Directorate. The role is home based with a commitment of occasional travel to in person meetings when requested.
The Early Years Alliance would provide you with exciting training and the opportunity to learn new skills and experiences to support your continued professional development.
Main duties of the role
- To maintain, organise and support all administration duties for the Early Years and Family Contract in Lincolnshire.
- To be responsible for the Early Years and Family Service email inbox, replying to queries, providing appropriate responses in a timely manner and to a high standard.
- To provide a high standard of customer service in line with Alliance customer care competencies.
- To ensure the maintenance of accurate administrative records on share point. Keeping staff records and files up to date.
- To produce and share information using Microsoft forms, excel and word documents as directed.
- Oversee the recruitment process for the Early Years & Family Contract including processing vacancy request forms, arranging interviews, gathering relevant information and documents to support the HR process.
- Oversee new starter, job change and leavers processes, ensuring all information recorded is accurate.
- To ensure all staff DBS checks are in place, and support new starters with completing DBS applications, collating and uploading all relevant information into the correct files and processes.
- To support and oversee the volunteer process including sending out application forms, requesting references, overseeing DBS process and maintaining records.
- To provide accurate information, maintain and update identified web pages as directed.
- To share information with Lincolnshire County Council in relation to marketing and promotion.
- Comply with the Alliance policies and procedures at all times, including those relating to anti corroboration and bribery, data protection, health and safety, probation, safeguarding, supervision and whistleblowing.(This is not an exhaustive list).
Essential criteria
- Experience of and the ability to deal effectively and courteously with telephone calls and emails.
- Proven experience of maintaining records, booking venues, managing bookings, and all other administrative requirements.
- Possess excellent IT skills, using Microsoft package programmes, project management and reporting systems, internet, email, excel etc with confidence.
- Experience of collecting, collating and presenting statistical information.
- Excellent written and verbal communication skills, to liaise with and provide information to a wide range of people internally and all other external partners.
- Experience of and the ability to work collaboratively with team members and a range of partners and volunteers.
- Basic knowledge of the Early Years sector to provide general support and signposting to other appropriate resources or services to internal and external customers.
Benefits
- A comprehensive induction and training support package will be provided to the successful candidate.
- 25 days annual leave plus 8 bank holidays, pro rata for part time employees
- Additional annual leave for long service
- Enhanced sickness pay
- Employer and employee contribution pension scheme
- Birthday leave so you can have a day off for your birthday dedicated to you and your well being
- Regular access to internal and external learning and development opportunities
- A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity.
- Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources.
- Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
- A dedicated mental health First Aider to support your mental well being
This post is fixed term until March 2027 with a possible extension for one year.
Hours per week: 19
Weeks per year: 52
Interview date:
Please note our virtual interviews take place via Microsoft Teams, you may need to download this prior to your interview.
All successful applicants will be required to register and subscribe with the DBS Update Service (if you have not already done so) and undertake a new enhanced disclosure and barring check (even if you have an existing DBS Certificate).